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Liability Desktop Loss Adjuster
Permanent | £30,000 - £35,000 per annum

John Williams have partnered with a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to their clients’ specific needs in casualty, property, marine, benefits, brand protection, and other lines.

They are currently recruiting for a Liability Desktop Adjuster with the prime purpose of conducting investigations undertaken from the desk, to form a reasoned and substantiated view on both policy and legal liability matters pertinent to civil claims. The role requires involvement in third party injury and public liability property damage claims of differing values, working both independently and under referral. They are looking for a variety of different profiles, such as PL/EL, PLPD or Disease.

As the Liability Desktop Adjuster, you will be dealing with these claims on behalf of their clients, using your skills and experience to assess liability and quantum through to settlement on a cradle to grave basis.


Key Requirements:

  • Good understanding of insurance law/policy interpretation

  • Good understanding of contract, statute and tort law

  • Good investigation skills

  • Experience of interfacing with corporate clients desirable

  • Co-operates and works well with others in the pursuit of team goals

  • Able to influence attitudes and opinions of others and gain agreement to proposals, plans and ideas

  • Listens and responds to people effectively

  • Communicates clearly and concisely, including dispersal of information relevant to ongoing modifications to client requirements

  • Concerned to provide a prompt, efficient and personalised service to customers (external and internal).




  • Flexible working for most vacancies

  • Healthcare scheme

  • A Self Invested Personal Pension Scheme

  • Holiday allowance of 25 days plus bank holidays

  • Discounts on various products and services

  • Employee assistance programme for employee wellbeing

  • Life assurance

  • Group Income Protection

  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications

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