A commercial insurance brokers based in East London are looking for a Liability Broker to work with the Team Leader to deliver a service in accordance with business targets. This is a service based role and requires the delivery of excellent customer service within the commercial and regulatory systems set by the company.

 

Duties include: Handling renewals and mid-term adjustments by assessing the risk and claims information held on file, taking additional information from customers and obtaining quotations from insurers. Putting forward renewal quotations to customers and chasing for instructions with view to achieving a retention level of at least 80% (or at a higher level which the company may demand from time to time) within the timescales set down by the company.  Dealing with mid-term adjustments by writing to Insurers or inputting the details on the Insurers’ extranet systems as soon as they are received to ensure cover is in place in the required timescale/immediately

 

Working with Acturis - experience of using this system is advantageous (but not essential)

 

Contribute to the overall effectiveness of the department in terms of acquisition and retention of business

 

Working collaboratively with the Account Executive.