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Liability Claims Handler
Birmingham | £28,000 per annum

A national firm of Loss Adjusters are looking to recruit a technical support handler to the Field based Liability Adjusters with day to day management to PLPD Claims.


To handle claims, within the scope of authority given.  Obtain high quality evidence by desk top investigation, utilising the field force as appropriate, so as to be able to properly conclude liability, indemnity and quantum issues as appropriate in compliance with client requirements.


Handling claims up to £100k but predominately under £25k PL Desktop.


Act upon instructions from Clients, Management and Adjusters as requested. Investigate and settle claims in accordance with prevailing legal framework, policy terms and client requirements

Will have a minimum 3 years’ experience handling PLPD claims, sound understanding of legal principles / process and policy coverage, Excellent communicator with sound case management and negotiation skills. Ability to work both as part of a team and under own initiative. Ability to work accurately under pressure, adhering to strict deadlines and service standards. Ability to maintain a flexible approach at all times.

Will have Cert CII / Cert CILA or preferred.

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