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Decoding the language of insurance: A guide to industry-specific jargon.

Updated: May 31, 2023



In the dynamic and complex world of the insurance industry, mastering the language is crucial for professionals seeking to excel in their careers. Understanding the insurance industry-specific jargon can not only boost your confidence but also enhance your ability to communicate effectively with clients, colleagues, and industry stakeholders. If you're on a quest to unravel the mysteries of insurance jargon, you've come to the right place. So, let's embark on a journey to decode the intricacies of insurance industry-specific jargon and unlock the doors to success in the world of insurance jobs. Here are some commonly used terms:


Underwriting: The process of evaluating and assessing risks associated with an insurance policy, including determining the coverage, premiums, and terms.


Policyholder: An individual or entity that holds an insurance policy and is entitled to its benefits and coverage.


Premium: The amount of money paid by the policyholder to the insurance company in exchange for insurance coverage.


Deductible: The amount that the policyholder is required to pay out of pocket before the insurance coverage kicks in. It is a form of cost-sharing between the policyholder and the insurance company.


Claim: A request made by the policyholder to the insurance company for compensation or coverage for a loss, damage, or an event covered under the insurance policy.


Loss Adjuster: An independent professional appointed by the insurance company to assess and investigate claims, determine the extent of the loss, and negotiate settlements.


Excess: Similar to a deductible, excess is the amount that the policyholder must contribute towards a claim before the insurance company pays the remaining amount.


Broker: An intermediary who represents the policyholder and helps them find suitable insurance coverage. Insurance brokers work independently and can offer products from multiple insurance companies.


Insured Risk: The specific events or circumstances covered by an insurance policy. For example, in property insurance, insured risks may include fire, theft, or natural disasters.


Reinsurance: The process by which insurance companies transfer a portion of their risks to other insurance companies, known as reinsurers, to protect against large or catastrophic losses.


Actuary: A professional who uses mathematical and statistical analysis to assess and manage risks for insurance companies. Actuaries help determine premium rates, policy terms, and reserves.


Loss Ratio: The ratio of claims paid by an insurance company to the premiums received. It is an important indicator of the company's profitability and risk management.


Endorsement: A document issued by the insurance company that modifies or adds specific terms, conditions, or coverage to an existing insurance policy.


Insurable Interest: The legal or financial interest that a policyholder must have in the insured property or person to be eligible for insurance coverage. It ensures that insurance is not used for speculative purposes.


No-Claims Bonus: A discount offered to policyholders who do not make any claims during a specified period. It rewards policyholders for maintaining a claims-free record.


These are just a few examples of insurance industry-specific jargon. Familiarising yourself with these terms will help you navigate discussions, contracts, and policy documents within the insurance industry.


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