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Tips on how to be successful in your insurance telephone interview




Telephone interviews are widespread especially post-pandemic which occurred at the beginning of March 2022. Many companies use telephone interviews to get a better insight into what their candidate is like and to determine if they are ready to move to the next stage for a face-to-face interview. With that being said, it is essential to be prepared for the telephone interview, here are our tips to ensure you are successful during the process:


Prepare/do your research:

Failing to prepare for your telephone interview can decrease your chances of being successful. Researching the company will let your potential employer know that you are not only organised but also interested in the company as a whole and the role.


Highlight the skills that are required of you to fulfil the role:

Prior to the telephone interview, you should ensure you’re aware of the skills that are required of you. An example of this is an Account Handler must have the ability to gather and analyse information. During the interview, it is important to highlight this information and make it clear to your employer that you can demonstrate this skill confidently.


Articulate yourself clearly and confidently:

Ensuring you make a good first impression is significant. It will allow your potential employer to understand the extent of your knowledge within the insurance industry and whether you would be the right fit for the company.


Ask follow-up questions:

Asking follow-up questions is another good way to make an excellent first impression. Although the questions may differ depending on the job role you’re applying for, some examples of good follow-up questions include:


  • I reviewed the job description but what does a typical day in life look like in this role?

  • How will you evaluate my performance?

  • What are the company’s five-year goals?



If you’re interested in taking the next steps in your career working in the insurance sector, apply with us today and we can find the perfect placement for you. Feel free to call us on 0203 225 5584 to discuss everything in further detail.



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